CF Training provides tailored debt collection training courses for your team and expert advice on every aspect of debt management. To learn more, get in touch with us.

Public Courses

CFT launched its suite of public seminars in 2007 and these are now run throughout the year (excluding the summer season) in:

  • Milton Keynes
  • Manchester
  • Glasgow

Topics of discussion include:

CFT's Public Training Timetable for Autumn 2008 will be published here shortly.

CFT prides itself on attracting a large variety of companies to its interactive training days from both the public and the private sector, including delegates from:

Abbey National PLC, Arc (Europe) Limited, Banque PSA, BCW Group PLC, Bolsover District Council, Cabot Financial (Europe) Limited, Capital One Bank, CapQuest Debt Recovery Limited, Capstone Mortgage Services Limited, CCI Legal Services Limited, Consumer Credit Association, Craven District Council, Direct Legal and Collections, Eccles Finance Limited, Equidebt Limited, First Revenue Assurance UK Limited, GE Money, George Walker and Company, Hutchinson 3G UK Limited, IDS Collections, Improved Financial Solutions Limited, Intrum Justitia Limited, JB Debt Recovery, Lawcross Finance Company Limited, Mackenzie Hall Limited, National Australia Bank, NCO Europe Limited, Nottingham Building Society, Red2Black Collections Limited, Robinson Way & Co. Limited, Rossendales Limited, ScotCall Limited, Shergroup, Student Loans Company Limited, Tameside MBC, The Largo Group, The Money Shop, UCB Home Loans Limited, Wellingborough Borough Council, Welwyn Hatfield District Council

Find out More about CFT's Public Courses

In-House Tailored Training

CFT offers 3 different levels within its bespoke training service to ensure there is a suitable package for every organisation’s budget and individual training requirements.

Gold Silver Bronze
Comprehensive training needs analysis Included Included Included
In depth evaluation of live calls Included Included Included
Development of a bespoke training workshop Included Included Included
Delivery in-house at your premises Included Included Included
Course prizes Included Included Included
Anonymous delegate feedback Included Included Included
Copy course material for each delegate Included Included Included
Full day site visit to observe your team at work and understand your unique culture, policies and procedures Included Included
Fully indexed colour handout with detailed section on how to deal with specific reasons and excuses not to pay Included
Certificate of course completion for each delegate Included
Write up of all issues which evolve Included

Read more about our in-house training

Latest Articles

  1. How Reliable Is Debt Advice?

    8 May 2008

    With the market for debt advice booming, should debtors turn to debt management companies, and how can creditors be sure consumers are receiving the best advice?

  2. How To Find The Best Training

    9 January 2008

    Once you have decided to invest in training your collections team, what should you look for in a potential provider, and how can you ensure the lessons carry over to your day-to-day work?

  3. The Customer, The Collector And The Debt Management Company

    5 June 2007

    The relationship between debt management companies, collectors and debtors can be delicate, but government guidance notes are there to help things run smoothly.

Visit our article archives

What Our Clients Say

Barclaycard
Barclaycard

“Over the last 2 years, CFT has assisted in training more than 500 of our collectors, including those responsible for the collection of credit card, personal loan and current account debt. The training sessions have taken place both in the UK and South Africa, and each course has been tailored to the unique environment of the collections unit in question. Without exception, the trainer has brought an in-depth level of knowledge to each of the training sessions, strengthening both the capabilities of the business and the collector.

“The feedback received from the courses has been exceptional, and Barclaycard is continuing to work with CFT on maintaining the high standard of debt collection achieved to date.

About Us

Chris Firat Training provides tailored debt collection training courses for all those involved in credit control and the formulation of debt collection strategy. Our wide-ranging list of training clients includes Alliance and Leicester, Capital One, the Cooperative Bank, the Nationwide Building Society, Cabot Financial (Europe) Limited, The Student Loans Company and a FTSE 100 American Investment Bank.

Read more testimonials from our extensive client list