Levels of Tailoring

CFT offers 3 different levels within its bespoke training service to ensure there is a suitable package for every organisation's budget and individual training requirements.

All in-house training is tailored to reflect your organisation's unique culture, policies and training requirements, and can be delivered at your premises both during during the daytime and evening hours. This ensures:

  • Quick delegate buy-in
  • Focused learning
  • Maximum interaction
  • High motivation
  • Cascading of proven techniques and tactics.

The all-in-one delegate fee includes the course development, course delivery, and all handouts. All material will be agreed with your organisation in advance of roll-out. No deposit is required for any of CFT's tailored training packages.

  Gold Silver Bronze
Comprehensive training needs analysis Included Included Included
In depth evaluation of live calls Included Included Included
Development of a bespoke training workshop Included Included Included
Delivery in-house at your premises Included Included Included
Course prizes Included Included Included
Anonymous delegate feedback Included Included Included
Copy course material for each delegate Included Included Included
Full day site visit to observe your team at work and understand your unique culture, policies and procedures Included Included  
Fully indexed colour handout with detailed section on how to deal with specific reasons and excuses not to pay Included    
Certificate of course completion for each delegate Included    
Write up of all issues which evolve Included