CFT Public Seminars and Workshops
CFT launched its suite of public seminars in 2007 and these are now run in:
- Milton Keynes
- Manchester
- Glasgow
ON LINE BOOKING
An automated booking facility ensures reservations can be made quickly and efficiently at chrisfirat.com and courses can be paid for by variety of payment methods including debit and credit card, BACS or cheque.
VALUE FOR MONEY
Each course provides superb value for money at a price of £199 per delegate, together with a 'Buy One Get One Free' offer.
BENEFITS OF ATTENDANCE
CFT’s public courses provide a great opportunity to:
- Meet like minded professionals from a range of different organisations
- Share common challenges and frustrations via open discussion, group exercises, formal presentation and real life call listening
- Contribute views and insights throughout the day
- Listen to the experiences of others in a relaxed, interactive and motivational environment
- Empower delegates with new ideas, proven tactics and an enhanced ability to conduct their role efficiently and effectively
- Have fun!
COURSE MATERIALS
CFT branded course materials are provided at the beginning of each course, ensuring each delegate derives maximum benefit from the core topics discussed and is able to write their own customised notes as the day progresses.
COURSES CURRENTLY AVAILABLE
Our current portfolio of public courses includes:
- Financial Hardship: Fair and Effective Dealing
- Debt Collection and the Vulnerable Customer
- Financial Hardship: Fair and Effective Dealing
- Compliance in consumer debt collection
- Effective supervision in consumer debt collection
- Financial difficulties & the role of third parties
- An Introduction to the Welfare Benefits System
- Telephone debt collection tactics for Councils
- Dealing with difficult debtors
- Behaviour Required from Debt Management Companies
Please contact Chris Firat should you require any further information on these upcoming courses.
